Receiving help from those who do not care
The care offered by a professional is like being friendly without being a friend. It's an important distinction that probably needs to go with a lengthy dissertation on professional boundaries and the like. A professional offers care in the sense of a duty to provide a quality service that meets the person's needs, just as a reputable mechanic provides a quality service to a car that ensures it is safe to driver regardless of who the drive is. All very general I know. — Tom Storm
I don't disagree with this, although my engineering work experience was a bit different. I worked for one company my whole career. It was fairly small when I started - 500 people in 8 offices. I used to eat lunch with the president. Over the years, the company grew, was sold, was resold, and eventually became part of a large engineering company with 100,000 employees. One of the first things I was taught, and what made our company so good when it was young, was loyalty and dedication to our clients. We fought for them. There was passion. It was important to me that they trusted me, that they could trust me.
This was tempered by my understanding of my professional responsibilities as a licensed engineer. An engineer has specific responsibilities to society, the public, and the law that override those to our clients. In 30 years I never did anything for a client that I thought was illegal, unethical, or dishonorable.
I've never met a competent person - mechanic, doctor, engineer, cook, cashier, dentist... - who didn't care about providing good service to their client, customer, patient. This is from an Emerson essay I love - "Compensation."
Labor is watched over by the same pitiless laws. Cheapest, say the prudent, is the dearest labor. What we buy in a broom, a mat, a wagon, a knife, is some application of good sense to a common want. It is best to pay in your land a skillful gardener, or to buy good sense applied to gardening; in your sailor, good sense applied to navigation; in the house, good sense applied to cooking, sewing, serving; in your agent, good sense applied to accounts and affairs. So do you multiply your presence, or spread yourself throughout your estate. But because of the dual constitution of things, in labor as in life there can be no cheating. The thief steals from himself. The swindler swindles himself.
For the real price of labor is knowledge and virtue, whereof wealth and credit are signs. These signs, like paper money, may be counterfeited or stolen, but that which they represent, namely, knowledge and virtue, cannot be counterfeited or stolen. These ends of labor cannot be answered but by real exertions of the mind, and in obedience to pure motives. The cheat, the defaulter, the gambler, cannot extort the knowledge of material and moral nature which his honest care and pains yield to the operative. The law of nature is, Do the thing, and you shall have the power: but they who do not the thing have not the power.